The Mediating Role of Project Process Management and the Moderating Role of Risk Management in Achieving Sustainable Project Success through Technology Innovation

Abstract

This study intends to examine the relationship between Technology Innovation (TI), Project Process Management (PPM), Risk Management (RM), and Sustainable Project Success (SPS) in the construction industry. Specifically, the mediating effect of PPM and the moderating effect of RM on the relationships between TI & SPS and PPM & SPS are measured. A sample of 328 respondents’ data was collected from project managers, portfolio managers, and construction managers through structured questionnaires distributed via Google Forms. The results indicate that TI significantly enhances PPM, which then positively impacts SPS. However, the direct impact of TI on SPS was found to be insignificant. Additionally, RM moderates the relationship between PPM and SPS. The findings suggest that while technology innovation alone does not directly lead to sustainable project success, it significantly enhances project process management, which in turn improves sustainable project success. This highlights the importance of integrating innovation within structured project processes. Moreover, strong risk management practices amplify the positive impact of process management on sustainability outcomes. Theoretically, the study contributes by emphasizing the mediating and moderating roles of process and risk management in innovation-sustainability linkages, urging a more integrated approach to achieving sustainable project outcomes.